We have a user with 10 Windows 10 PCs on a LAN in one shop and another 10 in another shop. All machines in each shop login to our app as one user; so they have 2 full-sync realms, one for each shop.
These machines have been purchased specifically to run our UWP app. They were supplied and installed by an IT specialist who says all machines have identical configuration.
Each machine is correctly logged into our app yet in both sites some machines sync and some don’t. Our app is run in hundreds of businesses around the globe, often with multiple PCs on a LAN, without sync issues.
The IT specialist has asked us which processes to monitor for sync so they can check network and firewall.
Can anyone advise which processes to monitor for sync?